At Sunrise Drivers LLP ("Sunrise Drivers," "we," "us," or "our"), we strive to provide excellent service to all our customers. This refund policy explains our policies regarding refunds and exchanges.
Please note that refunds are generally not possible for our services. As we provide permanent drivers on booking, once a booking is made and the service is provided, refunds will not be issued. However, we understand that situations may arise where you are not completely satisfied with the driver provided or if the driver leaves unexpectedly.
In the event that you are not satisfied with the driver provided or if the driver leaves unexpectedly, we offer the option to exchange the driver for another one, subject to availability. Please contact us immediately at sunrisedriverservices@gmail.com to request an exchange. We will make every effort to find a suitable replacement for your needs.
If you have any questions or concerns about our refund policy or exchange process, please contact us at sunrisedriverservices@gmail.com. We are here to assist you and ensure that you receive the best possible service.